1.877.CAT.SCALE (1.877.228.7225)

FAQ

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CAT Scale offers on unconditional Guarantee “If you get an overweight fine from the state after our scale showed your legal, we will immediately check our scale. If our scale is wrong, we will reimburse you for the fine. If our scale is correct, a representative of CAT Scale Company will appear in court with the driver as a witness”. It’s that simple, and just another reason why we are your #1 choice.

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Yes, all CAT Scales are certified in the state they are located in.

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Yes, all CAT Scales meet government requirements for billing.

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Yes, you only have to have a legal ticket prior to receiving the overweight citation, which state you purchased your CAT Scale ticket in doesn’t matter.

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To the best of our knowledge, overweight citations are not point violations, while some states may show them on your record they should not effect your CDL. (For specific information regarding your state please contact the Department of Motor Vehicles in your state).

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In most cases yes, it doesn’t prevent you from contesting the citation it only allows the state to make sure they get their money.

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CAT Scale keeps a copy of all sold CAT Scale tickets for a period of seven years. If you need a copy please do the following:

  • Please send the request in writing.
  • Give us the CAT Scale location and date that you weighed.
  • Give us the truck and trailer number that appears on the ticket, and any other information that would help us to locate the ticket
We will only give this information out to the purchaser of the ticket, or the trucking company that appears on the ticket. Please allow a few days to find your ticket and return a copy to you.

Send request to:
CAT Scale Company
Ticket Request
P.O. Box 630
Walcott, IA 52773
ticket.request@catscale.com

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Some of our best locations were originally passed to us by drivers, if you know of an area that could use a CAT Scale call us toll free at 877-CAT-SCALE extension 6 and let our scale technicians know.  Suggest a Scale Location for our team.

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See the diagram in this web site, if you need help call 877-CAT-SCALE extension 6, and one of our scale technicians will assist you.

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See the diagram in this web site, if you need help call 877-CAT-SCALE extension 6, and one of our scale technicians will assist you.

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A reweigh for $2.00 may be charged, after the first weigh, if all of the following are true:

  1. Same vehicle (tractor and trailer),
  2. Full price ticket is presented by the customer and its number is recorded on the reweigh ticket,
  3. Reweigh must be from the same scale as the full priced ticket,
  4. Reweigh must be within 24 hours of the full priced ticket.

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We know there are times when it is difficult to get a load legal, after paying for a full price weigh ($11.00) and two reweighs (for a charge of $15.00), the on duty manager may elect to void all further reweighs until you are legal. The reweigh that shows you legal will be the last one you will have to pay for. The total charge in this case would be $17.00.

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Series Sixteen collector cards are currently available on the scale tickets.  Click here to get your truck on a card!!

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We are happy to trade you for the cards that you are missing from previous Series, if we have them. All you need to do is send a letter to us with a list of the cards that you are missing and include one card to trade for each card that you are requesting. Please note that cards need to be traded within the same Series. For example: If you need Series 5 cards, then the duplicates that you send in must be from Series 5.

Send letter to:
CAT Scale Company
Super Trucks® Cards
P.O. Box 630
Walcott, IA 52773

Please include your phone number with your request.

Limited quantities of select sets of cards are also available for purchase. You may view and purchase the available sets from this web site. Click here to view or purchase.

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We are always looking for new and antique trucks to feature. Fill out a Super Trucks® Limited Edition Application. Be sure to include a few photos and any awards or special mentions the truck has received.

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You may order by credit card right here on this website, or you may call our Catalog Sales department at 1-866-4-IOWA80

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Yes, CAT Scales are certified and can be used to obtain weight to comply with the SOLAS requirement.

In order to obtain the weight of the container, you will first need to determine the tare weight of your tractor trailer (prior to being loaded with the container).  Weigh again once you are loaded. The difference in the gross weight is the weight of the container.

Click here for more information.